Dear laundry machine customer service guy

January 2, 2014

Context: I live in an apartment building that contracts out it’s washers and dryers. The company that handles them has been doing a lousy job lately. I had to deal with a broken dryer twice recently and today I had to deal with a broken washer.

Dear laundry machine customer service guy,

You might think I’m overreacting to your company’s broken machine. You may think my response is out of proportion, even though this is the third time in a row I’ve had to deal with a machine that didn’t work right. Here’s what you don’t 20140102_214125understand: I’m sick. No, I don’t just have a cold. I mean, I have a chronic illness, so I’m sick all the time, every day. Doing laundry is a big fucking deal for me. I set aside an entire day to do laundry because it wears me out. On the days I do laundry I know I might not be able to run errands, cook dinner, or clean up around the apartment. I certainly can’t socialize with anyone. So doing the laundry is a big fucking deal.

Today I set aside the time. I made plans. I planned to go down to the basement 3 times: once to put my clothes in the washers, once to put them in the dryers, and once to bring them upstairs. Your broken machine meant I had to put my clothes into a different machine, which meant a 4th trip to the basement.

It isn’t just about the extra $2.50 to run a second washer after the first one didn’t work out. Sure, $2.50 means more to me now than it did when I had a job, but it’s still not about that.

It’s also not about the extra 45 minutes to travel to the basement, find my unclean clothes, and run them through another machine. Sure, I’m not happy about that. I didn’t plan on it. I might have had to be someplace or do something. There might not have been another machine free. But no, it wasn’t about that.

It as about the extra pain and the extra loss of energy. It takes so much effort for me to do laundry that I try to only do it on my best (aka least sick) days. But that doesn’t mean I’m completely healthy on those days. By that last trip to the basement, my knees were starting to buckle. I felt the pain. And I was more tired than ever. Some days I can barely bring my laundry back to my apartment and I don’t have the energy to fold it. Why should I have to expend more energy because of your broken machine?

If this was the first time, I’d let it go. I’m sure that to you it’s no big deal. But for some of us, doing a load of laundry is a big fucking deal. It’s tiring and painful and incredibly difficult.

And I’m one of the lucky ones.

Sincerely,

A pissed off customer


I don’t have plans but I still won’t go out with you

December 29, 2013

I think that when most people get an invitation, they accept unless they have other plans or expect to have other plans. Sometimes they might need to schedule a day to just rest and take care of personal stuff. I used to schedule a “me” day Sunny Dayabout once every month or two so that I could relax, read, watch tv, answer emails, pay bills, etc. But things change when you have chronic fatigue.

My mom wanted to go shopping today. Since money is tight for me, she’s buying me a new winter coat for Chanukkah (thanks Mom!) Scheduling-wise, this seemed like a good day, but I’m tired and in pain and there’s just no way. So I told her that and she understood.

Sometimes the person who wants to get together is a friend I don’t know as well. They don’t ask it as “Do you want to go out tomorrow?” but instead “Are you free tomorrow?” or even “Do you have any plans?” The connotations are the same and they’re all socially appropriate, but for me they’re very different questions. No, I don’t have plans, but that doesn’t mean I’ll get together with you. I might want to, but I just can’t. It’s easy to turn down the invitation once, but it’s harder to do that over and over with someone who doesn’t understand the situation. Sure, I could lie and make up plans, but I don’t do that except in extreme circumstances. My health issues are hard enough; I’m not about to juggle lies on top of everything else. Still, it’s hard to get people to understand the validity of, “I’d love to get together but I’m going out two days before that so I won’t be able to go out again so soon.” To most people, that just doesn’t make any sense at all.

Of course, then there’s the awkward, “Yes I’m free, and yes I want to get together, but only if you come to my place.” That might sound nice to some – I’m inviting people over, after all. But the truth is, I ask them to bring their own meals because I don’t have the energy to cook for others; I barely have the energy to cook for myself! I don’t “entertain” but instead stay on the couch while we talk or play a game. Since many of my friends have little kids, coming to my place isn’t possible if they’re busy caring for the little ones. Plus, so many of us get around on public transportation and getting to my place can take an hour or more each way for some friends. A good compromise might be to meet up in the middle, but if I’m asking them to come to my place it’s because I can’t do that, so then I’m asking them to spend a whole lot of time traveling to see me. This is ok from time to time, but not every single time.

For the close friends and family, this is all ok. Sure, it’s cumbersome and annoying for all of us, but they understand. They know that when the sun is shining and they’re at the park with their kids, I’d so much rather be with them than sitting at home browsing the web. They know that I’d like to invite them to dinner and actually provide it. They know I will gladly go to their place on the few days that I can. But for everyone else, it’s a bit harder. I’ve noticed that I’m getting fewer invitations these days. When someone gets turned down over and over, I guess they feel there’s no point in continuing to invite me. I’d probably feel the same way if I was in their place. Still, I’m choosing to focus on the people who’ve stuck around. Those are the true friends who I really want to spend my time with. And if I got my health back tomorrow (if only!) then those are the people who I would continue to spend time with.

So instead of shopping for a new winter coat to replace my old, torn one, I’ll be writing blog posts, reading blogs, watching tv, and reading my library book today. It’s not great. Actually, it sucks. But I don’t feel that I have a choice. I’m just hoping I’ll be able to go out tomorrow, instead. I’ll be keeping my fingers figuratively crossed both for me and for you and we’ll be able to get out at least a little bit this week.


Skipping New Year’s Eve

December 28, 2013

There’s a lot of pressure around New Year’s Eve. Everyone is supposed to go out and have a ton of fun saying goodbye to one year and welcoming another. And it’s the one holiday that everyone celebrates.

But I’ve been thinking that maybe I won’t celebrate it this year. For the first time, I was invited to any parties. Plenty of friends have suggested getting together, but it would just be the friend, their spouse, and me hanging out. While I love hanging out with friends in a casual way, especially on New Year’s Eve, the idea of hanging out with a couple really doesn’t appeal. I do that all year long. I won’t want to do it again on New Year’s Eve. Besides, it would feel like any other night except we would stay up later and watch the ball drop on tv, and then I’d be extra tired the next day. What’s so great about that?

2013 was a rough year, and most of it was health-related. I’m hoping 2014 will be better, but who knows? Either way, I feel no need to celebrate the last year. Watching a movie and eating popcorn, then going to bed at a reasonable hour actually has some appeal. In other years, I felt like something wrong, like I was a loser, if I didn’t have plans by mid-December. This year, I’m avoiding plans. Like I said, I’ve had some invitations, but I just don’t know that I want to go out at all.

It’s 3 days away. I don’t know what I’ll end up doing. But I know that if I stay home it will be my choice. Either way, I’ll be hoping for a better year to come, one with better health for us all. It may not be perfect, but I sure hope it’s better.


Enjoying my boring holidays

December 24, 2013

Sometimes we all need a break, and today has been the first part of mine.

When I was kid, Christmas was the most boring day of the year. Sometimes we’d go to the movies or out to dinner at a local Chinese food restaurant, but mostly it was a day when my Christian friends were celebrating a holiday I didn’t celebrate, and my Jewish friends were out of town, so I had no one to play with.

When I got older, I spent several Christmases with boyfriends’ families, since I had (and still have) a habit of dating Christian guys. Then there were many years that I worked at a small company that didn’t give Christmas as a holiday. (Small companies are exempt from the federal holiday requirements.)  The rest of the staff took the day off but I wanted to save my vacation days, so I went in. It was great! I was the only person in the office Christmas Eve, Christmas Day, and most of the week. I cleaned out my email, emptied my inbox, sorted my files, and was incredibly productive. I listened to music and kicked my shoes off. It was actually really nice. It was probably my most productive week of each year.

Now Christmas is back to being boring. Most of my friends are out of town and the ones who are here are busy with holiday celebrations. But I decided to embrace the quiet instead of letting myself be bored.

I’ve been busy lately. Not busy by a healthy person’s standards, of course, but busy for me. By last night I was completely exhausted. I slept late this morning, something I always aim for but can rarely accomplish. I spent hours cleaning out my inbox, reading articles I’ve wanted to read, watching tv, and just relaxing. A friend posted on Facebook inviting everyone to her place for dinner, but I just didn’t feel like schlepping all the way downtown. Another friend invited me to join him and his wife for caroling. I didn’t want to schlep downtown and I especially didn’t want to carol, so that was easy to turn down. Then a friend invited me to her place to play a board game that we love with her and her husband. Now that one was tempting. I’d LOVE to do that! But not tonight. No, today is my day to rest, and I’m not going to leave the house unnecessarily. Besides, I know us. I know we’d be up late. And I need to rest. So I’ll be staying in.

Tomorrow Christmas and I figure it will be just like today. I’ll read and catch up and maybe doing some more cleaning up around my apartment. I’m being productive in my own way, keeping it small and simple, and I love it. Yes, I have a long list of things to do, but I’m ignoring most of them to read things I enjoy instead.

Boredom will come. A lot of my friends will be away through the weekend. I have a doctor appointment one day, and will spend some time with my mom one day, but by that’s it. By next week I’ll be anxious for friends to spend time with. But that’s ok. It’s temporary.

So for now I’m determined to make the most of these boring days. The first day has been great, and my only regret is that now I have to go cook dinner. For all of you not celebrating Christmas with family today and tomorrow, I hope your boring days are just as pleasant and relaxing as mine has been so far.